Data Deletion

Disconnect Instagram

This stops youreel from reaching your Instagram account, without deleting the account itself.

• Open Settings → Connections in youreel.
• Next to your Instagram account, choose Disconnect.

The moment you do this, we delete the access token we stored for you, so we can no longer read anything from Meta. The analytics we already collected stay in your account so your history isn't lost — if you want those gone too, delete your account below.

Delete your account and all your data

This removes your youreel account and the personal data tied to it, including the analytics we gathered from Instagram.

• Open Settings, scroll to Delete your account, and type your email address to confirm.
• Deletion happens immediately, not within 30 days. Your posts, metrics, missions, labels and Instagram access token are erased at once, and we keep no copy to restore.
• If you have a subscription, we cancel it and delete your customer record at our payment provider in the same step. You won't be charged again, and there is no refund for the days left in the period you've paid for.

You can also still email us at hello@youreel.app from the address you signed up with, and we'll do it for you.

If you removed youreel from Instagram

Removing our app in your Instagram settings stops us reading anything new from your account. It does not delete the analytics we already collected, because that data sits with us, not with Meta.

To have it erased, use either route above, or email hello@youreel.app from the address on your account and we'll do it for you.

If you can't sign in

You don't need access to the app to have your data deleted. Just email hello@youreel.app from the address on your account and we'll take it from there.

What we keep, and why

After deletion we may keep the minimum required by law, for example a record of a payment for accounting and tax purposes. Records of payment events are stripped of your name, email, address and card details; only the event's identifier and timestamps remain, so we can't process the same payment twice.

If you used the free trial, we also keep a one-way hashof your email address. It records that the trial was used, so the same address can't claim it again. A hash can't be read back into an email address, and we keep nothing else about you. Everything else is erased. For the full picture of what we collect and your rights, see our Privacy Policy.